AI Features

AI features help End Users create a first draft, refine email content, adjust layouts, and edit images faster. Availability may depend on your plan, Application configuration, enabled AI models, and the End User's available AI credits.

AI Create for Me

AI Create for Me starts a new email from a prompt.

The user enters a short brief, such as the campaign goal, audience, offer, product, or message. The Editor plugin uses the brief to generate an email outline and then create an editable email.

Common use cases include:

Welcome emails
Newsletters
Promotional campaigns
Abandoned cart emails
Product announcements
Onboarding emails

AI Generation Flow

The AI creation flow guides users through a few steps:

Enter a prompt or choose an example brief.
Confirm or adjust the generated outline.
Choose a visual theme.

Generate the email.
Continue editing in the workspace.

During outline confirmation, users may adjust settings such as:

Industry
Scenario
Output length
Tone
Target audience
Output language
Image source
Image model
Image style

The generated result opens as a normal editable email record. Users can continue editing with blocks, sections, global settings, and AI editing tools.

AI Rewrite

AI Rewrite helps users modify selected content or sections inside the editor workspace.

Users can select a section, block, or image and ask AI to improve it. The editor may provide quick actions such as:

Category	Example actions
Writing	Improve writing, fix spelling, make shorter, make longer, simplify, add urgency.
Layout	Try a new layout, convert to two columns, add CTA.
Visual	Make more visual, add image.

AI Edit is useful when the user already has a draft but wants to improve part of it without rebuilding the whole email.

AI Chat

The Shan AI panel lets users interact with AI through a chat-style interface.

Users can type instructions such as:

Convert this section to a two-column layout.
Rewrite this headline to sound more urgent.
Add a CTA to this section.
Make the image more suitable for a technology newsletter.

The panel may show the original and modified versions so the user can compare results before applying changes.

AI Image Editing

When an image is selected, AI-assisted image actions may be available.

Examples include:

Remove background
Upscale image
Remove text
Generate or replace image content from a prompt

Image features may depend on the selected image model, plan, and available AI credits.

Credits and Availability

AI features can consume credits.

The editor may show quota or remaining usage information while the user works. If credits are unavailable or a feature is not included in the current plan, some AI actions may be hidden, disabled, or fail with an error.

Integrators should explain to End Users which AI features are included in their plan and how usage is counted.

What Integrators Should Know

AI features do not change the embed flow.

Your product still opens the editor with:

One-time code
Email ID
Optional language setting

The Editor plugin handles AI generation and editing inside the editor experience. When the End User saves, the final email content is returned to your backend through the Push URL callback.

Training Notes

When training End Users, describe the AI tools like this:

Use AI Create for Me when starting from a blank idea.
Use AI Edit when improving one selected section or block.
Use Shan AI chat when giving a custom instruction.
Use AI image tools when editing or improving images.

Users should always preview and review AI-generated content before saving or using it in a campaign.